Performance Management Series

Impact on the Organization

A leader's success is defined by the performance of others, so the most important part of the leader's job is guiding the performance of those he or she leads. By utilizing a "performance management system," the leader can successfully clarify and set expectations, track and measure performance, and help team members reach their goals.

Learning Objectives

THE PROCESS

• Identify the phases of effective Performance Management
• Base assessments on facts and performance
• Use feedback to motivate employees
• Gain employee participation in assessment
• Gain employee commitment to the change needed to improve or maintain performance

PARTNER TO ALIGN EXPECTATIONS

• Set each individual up to succeed
• Identify your individual employees' strengths and weaknesses
• Develop a plan for each individual and work it
• Maintain alignment of goals at all levels
• Gain employee commitment to the change needed to improve performance

PARTNER TO HELP THEM SUCCEED

• Identify what motivates each individual
• Create an environment for success
• Base evaluations on facts and performance
• Evaluate and document performance
• Perform periodic progress reviews

PARTNER FOR A SUCCESSFUL APPRAISAL

• Ask for and expect excellent performance
• Model what you want
• Manage consequences
• Recognize and reward good performance
• Refuse to accept poor performance

Program Description

This two-day Performance Management Workshop is a highly interactive experience designed to help managers understand the logistics of the "performance management system" and then put the necessary performance Management Training into action in the workplace. Each segment builds on the prior one and uses simulations and exercises geared to your company's unique environment, while still emphasizing the communication and goal alignment necessary for success.

It opens by introducing the Performance Management System, and includes developing performance expectations (standards), tracking performance and giving feedback, and reviewing performance. Participants practice a performance review and receive sample tools, examples and employee cases to work with. This module leads them from an informal review up through the formal yearly performance evaluation.

Time Investment

Typically 16 hours.

Customization

This program can be customized to include your organization’s procedures, policies, cases, examples and terminology. Kindly inquire about these consulting services.

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