Performance Dialogues

Impact on the Organization

A leader’s success is defined by the performance of others, so the most important part of the leader’s job is guiding the performance of those he or she leads. By utilizing the performance dialogue process, a leader can work closely with each employee to successfully clarify and set expectations, track and measure performance, diagnose problems, and produce joint solutions focused on reaching specific goals.

Learning Objectives

• Understand the phases of effective Performance Dialogues
• Base performance on documentation and facts
• Use feedback to motivate employees more effectively
• Gain employee responsibility and buy-in to the process
• Gain employee commitment to specific changes needed to improve or maintain performance

Performance Management Program Description

This interactive program introduces the performance dialogue process, a 21st century approach to performance management that uses feedback instead of appraisal -- and conversation instead of evaluation -- to describe and achieve great performance. This process begins with developing SMART goals, then continues with tracking performance through detailed logs and other written documents maintained by both employee and manager. In this program, participants will practice performance dialogues, compare them to traditional performance appraisals, and work with sample tools, examples, and actual cases. This program leads them through all five components of the process, starting with setting clear expectations and moving all the way through the final stage: the annual performance summary. The Performance Dialogues program is customized around your company’s cases and examples, and uses modified versions of your existing forms and tools. Throughout, it consistently emphasizes two elements that are indispensable to success: effective communication and goal alignment.

Time Investment

Typically 8 hours.

Customization

This program can be customized to reflect your organization’s procedures, policies, cases, examples, and terminology. Please inquire about these optional consulting services.

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