Developing Relationships

Impact on the Organization

One of the most important skills for supervisors and managers is the ability to communicate effectively with their peers and direct reports. This ability requires adapting to many different personalities and styles of communication. Those who are naturally gifted with this skill achieve greater cooperation and productivity with their workforce. Others will have to learn this communication skill through a system like the DiSC Personal Profile System.

Learning Objectives

• Explore different perceptions of behavior.
• Make the connection between developing relationships and motivation.
• Identify your personal behavioral style (Personal Profile System – DiSC).
• Identify how personal behavioral style affects communication.
• Recognize how personal behavior enhances business relationships.

Program Description

This topic is designed to teach participants techniques that will facilitate active listening, showing respect and appreciation, and soliciting feedback from others. Participants learn their own DiSC behavioral style, how to effectively interact with other styles, and how to motivate others. Through a series of exercises, they learn how these new insights and communication skills result in reduced conflict, better teamwork, and enhanced productivity.

Time Investment

Typically 4 hours.

Customization

This program can be customized to include your organization’s procedures, policies, cases, examples and terminology. Kindly inquire about these consulting services.

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