Communication Fundamentals for Technical Professionals

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This program is designed for engineers and other technical professionals. It focuses on the communication skills needed for writing and presenting information, as well as skills needed in defining and managing project requirements. It also includes some exposure to negotiation skills and an overview of the mentoring process. The program is designed to develop skills used by technical professionals that may not have been part of their previous training. The training is interactive and includes exercises, presentations, practice sessions, and a project.

Presenting Data and Information for Results

• (three 4-hour sessions)
• Plan a presentation to meet audience needs.
• Organize a presentation for greatest effect and recall.
• Present ideas to the targeted audience in a clear and organized manner.
• Organize and present technical data so it “communicates.”
• Learn the four methods for delivering a presentation.
• Deliver a presentation with more impact.
• Participants will prepare and deliver a presentation. They will be video taped and receive
  feedback.

Project Management: Requirements Definition and Management

• (three 4-hour sessions)
• Managing requirements – types, definitions, reviews, maintenance.
• Levels of requirements – defining levels, specifications, etc.
• Writing requirements and common problems.
• Elements – allocation, rationale, verification, etc.
• Participants will prepare and/or review requirements for one project.

Negotiation Skills

• (one 4 hour session)
• Identify Win/Win and Give/Get philosophy of negotiating.
• Identify and apply effective tools and techniques to improve negotiation skills.
• Relate the Six Steps in Negotiating to a current situation.
• Practice the Six Steps in Negotiation.
• Participants will prepare and practice one negotiation session.

Writing Technical Pieces

• (two 4 hour sessions)
• Identify principles of good writing.
• Learn techniques for presenting data and technical information.
• Formats, templates and company standards.
• Practice writing clearly.
• Participants will receive criticism on a piece of technical writing.

Mentoring

• (one 4 hour session)
• Identify the purpose and definitions of mentoring.
• Discuss the mentoring process.
• Use tools for positive mentoring.
• Practice key skills in mentoring.
• Participants will prepare and practice a mentoring session.

Time Investment

Typically one to three 4 hour sessions.

Customization

This program can be customized to include your organization’s procedures, policies, cases, examples and terminology. Kindly inquire about these consulting services.

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