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Case Study

Woodcarving company finds state funded training provides valuable rewards

When you walk onto the floor of the factory, it's like a busy hive, with workers leaning over tables, benches and machines as the whir of saws and cutters fills the air.

At Enkeboll Designs, in Carson, California, the buzz you hear is from the employees enthusiastically applying concepts learned at a recent job-training program. The payoff is already visible from the program, designed to teach the staff to streamline the plant's processes and improve the efficiency of the work.

Roses, ribbons, ornate spirals and even animal heads are the results of this intricate (and noisy) cutting process. These craftsmen start with the highest quality lumber and transform it into works of art to decorate walls, drawers, staircases, fireplaces, back bars, tables and more.

The continuous-improvement training for Enkeboll's 215 craftsmen, sales and administration staff was customized by Quest Consulting & Training Corp to the specific company goals. And partially funded by the California Employment Training Panel (ETP), a state agency created 20 years ago to keep high-paying, highly skilled jobs in California by helping businesses stay competitive.

Enkeboll Designs in Carson has been doing such intricate woodcarvings for nearly 50 years, since the late Raymond Enkeboll founded it in 1956.

The company has supplied the world with architectural woodcarvings that have enhanced homes, offices and even ships. The products can be as simple as molding with some minor details, or as complex as mantel bases in the shapes of larger-than-life lions or swans.

Although the training just ended a few months ago, Enkeboll has already seen a number of good results from it, said Barbara Nannini, director of human resources for the company.

Company-Specific and Process-Specific Training Pays Off

"We've implemented 16 or 17 improvements suggested by the teams formed during the training," Nannini said. "We don't have any objective measurements yet. But subjectively, we've seen some very positive changes."

Most of the changes have been in the woodworking shop, where some tools have been modified to make them more efficient, setup processes have been streamlined to increase productivity and the inventory system has been modified to make sure workers don't run out of supplies they'll need, Nannini said.

" I think there are going to be results that can be objectively measured by next year," she said.

Although it's too soon to know the bottom-line results at Enkeboll, other manufacturers who have used similar ETP-funded training to teach streamlining processes and problem-solving skills have found that productivity increased as much as 10 percent afterwards.

Enkeboll doesn't allow photographs in its shop because the company has proprietary technology it doesn't want competitors to see. But the showroom in Carson has a museum-like collection of woodcarvings and samples that can be seen during office hours. Life-like lions' heads look out from mantels. Grapevines dangle along a wall. The sides of one room are filled with carved moldings, while another room shows standard items as simple as wooden knobs for drawers and decorated corbels. One wall is covered by wooden panels that show finely detailed people carved into intricate scenes and stories.

Easy, Accessible State-Funded Training

California state funding is available to train your workforce through Quest's Training Consortium, using existing grants. In the last ten years, the Consortium has received over $8,000,000 in State of California funding and successfully trained more than 7,500 employees in 400 companies throughout the state.

The process is not complicated. And not time consuming for you. The Consortium handles all the paperwork, collects the funds and pays the trainers. You simply tell us your needs. Within weeks you can get started. It's the most affordable way to give your employees the skills they need to improve their performance on the job. And the state picks up the tab.

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