Leadership Series
Leading an Organization to Change - Part
I
Being successful in business is all about improving performance.
Making a difference. So, by definition, that implies change.
And adaptability.
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"One
of the most frustrating things about
working in a large corporation is the lack of
change. We spent a fortune over the years for
the latest programs and 'experts,' with
little impact on the organization. None of it
seemed to make much difference."
Susan Karel Cohen,
former Applications Manager, ESG,
TRW Defense & Space System
Group
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How do you get an organization to do that? To make changes that
are positive and permanent?
Leadership is a key ingredient in change. And bringing about
change is an important part of improving your leadership development
activities. Now, more than ever, having the right leader capable
of leading your organization through change is critical. In fact,
it is mandatory if you expect to grow and prosper. You need a
leader who can:
1) Gain a frank assessment of where
you are now.
2) Create a clear vision of
what the future looks like.
3) Communicate that vision
in a clear and concise manner.
4) Get the commitment of key
members of the organization.
5) Develop a plan to bring
about the desired change.
6) Support and reinforce those
who accomplish change.
Embracing change, planning and managing change. This becomes
the most important element of an organizational leader. Certainly
now ... and in the future.
Okay, if this is so, what do leaders do in the context of change?
[1] First, change requires the leader, and thus the organization,
to be capable of frank assessments of where you are now.
The popular SWOT Analysis is a good starting
point to assess the current situation. When you take the time
to thoroughly dissect and discuss your organization's Strengths,
Weaknesses, Opportunities and Threats you'll have a solid foundation
for planning the future.
What are your core competencies and how do they compare to the
industry and the competition? What makes your organization stand
out? What do your customers really buy?
In addition to analyzing your organization's position in the
universe, you need to get a firm perspective on the competencies
of your people. There is little hope of affecting positive change
unless you know where you are. From what point are you starting?
What is right and what needs improvement? From assessment centers
to online surveys, there are many assessment tools to make this
an easy and efficient process.
[2] Second, the leader must "see" what the future
looks like in terms of current environment.
Probably the single most important, and certainly the initial
step, for any change process, is to identify the future state.
And decide your part in it. Essentially, what should your organization
look like, what should it be doing, how should it be operating
in the future?
This is where the role of the leader becomes acute; in creating
vision and showing the way to get there. The picture of the organization
in the future. The immediate future ... and the long range future.
[3] Third, the vision of the future must be communicated to
those who will help make it happen.
A key element in leading change is defining the vision in a
clear, concise and complete way. So the followers, those in the
organization who must work together to make it happen, have an
understanding of what it means, what it looks like, what it feels
like.
The vision needs to be so strong it becomes something the organization
needs to do. And everyone involved sees and feels it that way.
Just as the leader envisioned. Giving them an opportunity to
direct their energies towards achieving this new future.
A successful leader in any organization cannot just
sit back and let changes happen. A true leader recognizes when
and where changes need to be made and becomes the driving force
behind them.
Next month we will further explore how to lead a changing organization
and the need for the leadership to:
4) Get the commitment of key members
of the organization.
5) Develop a plan to bring
about the desired change.
6) Support and reinforce those
who accomplish change.
For more information about Leadership Development click
here or email Info@questcorp.com.
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