Quest Corporation
Consulting & Training Corporation

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Training and Development

State Funding

State funding could have a potentially huge value for your organization. As an example, Quest has helped California clients obtain over $20 million to finance the training and development of their workforce!

The quick, easy way to access these funds is to join our Training Consortium, which is described fully below. However, if you have your own training consultants, or some very specialized needs, we can help you obtain and administer your own state training grant.

Easy, Accessible State-Funded Training for Your Employees

Most of our clients prefer to avoid the paperwork and the complexities of dealing directly with the State by participating in our existing grant. The Consortium does all the work for you. All you need to do is identify the needs for training (and we can help you with that) and we will design together a program that addresses the needs of your managers and your entire workforce.

In the last ten years, the Consortium has received over $8,000,000 in State of California funding and successfully trained over 8,000 employees in 400 companies throughout the state.

It's simple. Our Training Consortium handles all the paperwork, collects the state funds, and pays the trainers.

We help your organization:

  • Assess its needs, prepare a training plan, and obtain approvals.
  • Select from numerous programs in management, continuous improvement, computer software, sales/service, production, teamwork, basic math and English.
  • Plan a 24 to 72 hour curricula.
  • Customize the programs to your business needs.
  • Schedule the training at convenient times, over a period of 3-4 months.
  • Implement the training, on-site, in either English or Spanish.

It's good for you and your employees. Your employees get the skills they need to be successful on the job and you utilize State funding to pay the costs. It's fast. Training can start in as little as three weeks after your decision to begin!

Call Now! 1-800-481-2914, or E-mail Quest to get started.

"We have seen a complete plant turnaround ... production is way up and teamwork is fantastic. The Quest Leadership Program really contributed to our success. We highly recommend them."

Human Resources Manager
Major Furniture Manufacturer

Who's Eligible?

Companies with out-of-state competition are eligible. This includes manufacturers and headquarters of multi-state companies. As well as companies and resort hotels that derive 25% or more of their business from out-of-state customers.

Employees participating in the training must earn at least $13.63–$14.87 / hour (depending on the County), including health care benefits, 90 days after training. Employees of companies located in cities designated as high unemployment areas can earn less. Employees must be 18 years of age or over, and legally authorized to work in the United States. In addition, the company's turnover rate should be below 20%, although there are exceptions.

Call 1-800-481-2914 for details. For companies with less than 100 full-time employees nationwide, call us for information on our new program just for you.

Training Topics and Curricula

Select from the following topics to create your company's 24 72-hour curricula in management, continuous improvement, and customer service/sales training. In addition, you can add basic math and vocational ESL skills. Those items with an asterisk are only for management and lead personnel. Most of the following programs are 4 hours.

Leadership / Management / Supervision

  • Building Successful Teams
  • Business Re-engineering
  • Change Management
  • Coaching and Feedback
  • Innovation at Work
  • Decision Making / Problem Solving
  • Developing Relationships
  • Effective Leadership
  • Flexible Leadership
  • Fundamentals of Leadership
  • Influence Skills
  • Managing Differences / Managing Conflict
  • Meeting Management
  • Mentoring
  • Motivation and Reinforcement
  • Negotiating
  • Performance Management
  • Performance Reviews
  • Planning and Implementing Change
  • Planning, Organizing and Setting Goals
  • Presentation Skills
  • Project Management
  • Role of the Manager
  • Situational Leadership
  • Stress Management
  • Succession Planning
  • Time Management and Delegation
  • Transition to Manager

Communications

  • Behavior Style Strategies
  • Business Writing
  • Communication Essentials
  • Conflict Resolution
  • Effective Communications
  • Meeting Management
  • Presentation Skills
  • Technical Writing
  • Telephone Skills

Customer Service

  • Dealing with Difficult Customer Behavior
  • Effective Communication
  • Implementing a Customer Service Plan
  • Providing Quality Service
  • Telephone Communication
  • Voice of the Customer

Sales Skills

  • Negotiation
  • Relationship Selling Skills

Basic Skills

  • Basic Math
  • Vocational English as a Second Language

Continuous Quality Improvement

  • Business Re-engineering
  • Total Quality Management
  • Implementing Continuous Improvement
  • Interpreting & Analyzing Data
  • Lean Manufacturing
  • Project Management
  • Six Sigma
  • Statistical Process Control (SPC)
  • Taking Ownership
  • Team Problem Solving

Engineering

  • Design of Experiments
  • FMEA
  • Problem Solving
  • Project Management
  • Statistical Process Control (SPC)
  • Building Successful Teams
  • Cross Functional Teams
  • Team Leadership
  • Team Meetings
  • Team Problem Solving

Production

  • Setting Standards
  • Geometric Dimensioning and Tolerancing
  • Work Measurement
  • Blueprint Reading
  • Shop Measurement

 

"Quest has supported us by helping customize already high-quality programs
at an affordable price and at a pace that meets our demanding schedule."

Director of Integrated Supply Chain
Major Aerospace Company

State-of-the-Art Assessments

You can lay a solid foundation for training and development with a Quest Assessments. These assessments include an online Management Training Needs Assessment and a simulation-based assessment of management competencies.

Courses for Win-Win Computer Training

Computer skills training is available in the following areas. Please inquire about specific topics.

  • Word Processing
  • Spreadsheets
  • Database Management
  • Internet
  • Windows
  • Financial
  • Communications
  • Presentations

Companies WIN With Quest Training

"The Alliance made the process of receiving ETP funds extremely easy ...
and the Quest Consulting & Training helped all the participants improve their management skills and enabled the company to reach its objectives."

Director, Human Resources
Leading Aluminum Recycling Company

 

"The instruction and materials were first rate ...our managers couldn't get enough! I have recommended both Quest and the Alliance for professional and cost-effective employee development programs."

Director, Human Resources
Leading supplier to the hospitality and manufacturing industries

References

See a partial list of Quest clients. Click here.

 

 
 

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Quest Corporation 865 Via de la Paz, Suite 201, Pacific Palisades, CA 90272
Tel: 1-310-454-2754 Toll Free: 1-800-481-2914 E-mail: info@questcorp.com